Bob Balaban August 5 2007 01:44:25 PMGreetings, Geeks!
It will likely come as no surprise to many of you that the software product development business sometimes exhibits certain peculiarities that one would not expect. This is especially (sometimes) true at big software companies, like IBM (not that I am criticizing my employer, running a very large corporation isn' all that easy...)
A case in point:
One of the things a Product Development organization in a company like IBM spends a lot of time doing is trying to figure out what our customers want -- what are their pain points with our product, and how can we offer more value. The problem comes when we sit around discussing and debating alternative ideas, and we (developers, architects, product managers, UI designers...) suddenly realize that we have no good information on how people actually USE this or that piece of the product. Too much of what we know about our customers is unreliable -- dated, anecdotal, or sometimes just assumed/made up. That's a bad thing, because if we build something (a new feature, whatever) based on unreliable or incorrect information about how people will use it, we risk building the wrong thing, or building it the wrong way, or maybe just looking silly.
So, Glorious Geek Community, I have a question for you about how you use (or don't use) Notes templates (NTFs) in the context of Domino Web application development:
Do you ever use any of our templates for Web apps "as is", out of the box, without modification? If so, what percentage of the time? Which template(s)?
If you use our templates for Web apps, but modify them, can you characterize the kinds of modifications you make? And again, which template(s)?
(Note that I am not asking about templates that you create yourself. I'm collecting feedback on whether any of our NTFs are any good at all for Web apps as-is).
Please respond as specifically as possible.
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